Privacy Policy
- Last updated: January 2026
1. Introduction
Luma Projects (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws and generally accepted best practices.
This Privacy Policy explains how we collect, use, store, and protect information when you visit lumaprojects.ca (the “Website”) or interact with us.
By using this Website, you consent to the practices described in this Policy.
2. Information We Collect
a) Information You Provide Voluntarily
We may collect personal information you choose to provide, including:
Name
Email address
Phone number
Project details or inquiry information
Any information submitted through email, scheduling tools, or contact methods
We only collect information that is reasonably necessary to respond to inquiries or provide services.
b) Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring URLs
This information is collected using cookies and similar technologies for performance, security, and analytics purposes.
3. How We Use Information
We may use collected information to:
Respond to inquiries or requests
Communicate about services
Improve Website performance and content
Understand how visitors interact with our Website
Maintain Website security and prevent abuse
We do not sell personal information.
4. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to:
Enable core site functionality
Analyze traffic and usage patterns
Support marketing and advertising efforts (where applicable)
You may control or disable cookies through your browser settings or via a cookie consent banner, where enabled.
Disabling cookies may affect certain Website functionality.
5. Analytics & Advertising
We may use third-party services such as analytics and advertising platforms to better understand Website usage and improve outreach.
These services may collect information in accordance with their own privacy policies.
We configure such tools using privacy-focused settings where available and do not intentionally collect sensitive personal information.
6. Sharing of Information
We may share information only in the following circumstances:
With service providers who assist with Website hosting, analytics, security, or communications
When required by law or legal process
To protect the rights, property, or safety of Luma Projects or others
All service providers are expected to handle information responsibly.
7. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We encourage users to review the privacy policies of any third-party sites they visit.
10. Your Choices
You may:
Request access to or correction of your personal information
Opt out of certain communications
Adjust cookie preferences through your browser or site tools
Requests may be made using the contact information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the Website constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or how information is handled, you may contact:
Luma Projects
Email: [email protected]
